u&users is a digital product agency founded by Mali, an Upwork top-rated UX/CRO designer and Google-certified developer. Mali has been collaborating with his other freelance researchers, designers and developers for years, and u&users is the outcome of this experience.
We create user-friendly apps and websites that not only look great but also effectively convert users. As a team of experienced freelancers, we specialize in designing intuitive, engaging digital products that deliver seamless and enjoyable experiences, ensuring your users stay engaged.
Thanks to our know-how and experience, we can understand and meet both your expectations & the needs of your users.
Our team of experienced researchers, designers, conversion rate optimization experts, and developers collaborates closely to bring your vision to life.
We believe in a user-centered approach, where every decision is informed by comprehensive user research and testing. This ensures that the end product not only meets but exceeds user expectations.
Whether you’re looking to launch a new app, redesign your website, or improve your existing digital presence, u&users is here to help. We blend creativity with technical expertise to deliver solutions that captivate your audience and achieve your business goals.
Asking real users from the target audience is always valuable for gaining insights. We conduct UX research to uncover hidden thoughts.
We create appealing, user-friendly, and high-converting designs for apps and websites by adhering to best practices in UI, UX, and CRO.
It doesn’t matter which stage your product is in. We can help you with conversion rate optimization and A/B testing to increase the rates.
Usable and visually appealing websites using HTML/CSS/JS, WordPress, Shopify, Framer, Webflow, or any other platform you prefer.
Whether it’s an MVP or a complex product, we are here to create your mobile application using native or cross-platform languages.
If your digital product needs custom graphics, illustrations, or the whole branding from scratch, our designers are ready to create them for you.
Cannot think of a better relationship!
The job has been done with some extra advise and improvement, that were not required by contract. The delivery was made well before the deadline. I can not think of a better relationship. Very professional!
Ronan Mouchoux
CPO of XRATOR
Among of the best!
We needed UX help for our CRO agency and found Mali to help. Able to consistently provide good and well presented insights. We only work with the best experts long-term and he is definitely among of the best!
Samuel Larsen
CEO of CRO Gurus
Definitely recommended!
Great professionalism with deep expertise and problem solving skills. I would definitely recommend for web projects at any level. Looking forward to work together again.
Oytun Yenis
Founder of ashure
$1250
/ Week
Great for first-timers who want to try our services, and for small teams with one-off projects.
What’s included?
$3900
/ Month
Perfect for small to medium-sized brand teams with multiple design and development tasks to complete.
What’s included?
$9900
/ 3 Months
Best value for larger teams with longer roadmaps and extensive design and development needs.
What’s included?
Need a custom pricing plan?
The first advantage is budget-related. You won’t need to allocate funds for monthly salaries, social insurance, benefits, equipment costs, etc. You can simply pay the subscription fee whenever you need our services.
Another important advantage is that we handle the operational side. You will communicate with our project leader, and we will manage all other project requirements. This allows you to focus entirely on your product.
The duration of tasks can vary widely depending on their complexity and scope.
Generally, we can complete basic tasks within 1–3 business days.
For more complex requests, we will inform you of the estimated time required, and you can track the entire process through our project management tool.
Each complicated request consists of several sub-tasks. We will inform you about the number of sub-tasks needed to complete your request and provide a timeline. Everything will be transparent for both parties to avoid any miscommunication or misunderstanding during task management.
We can adapt to your working style if you already use a project management tool. If not, we can use any platform such as Asana, Trello, Jira, Airtable, Notion, or Google Sheets.
Our project leader will be responsible for communication between your team and ours. We can arrange weekly calls or send weekly written reports. Our team members can join these meetings as needed.
Our team consists of experienced freelancers, each carefully selected for their expertise. Mali, the founder of the agency, is a detail-oriented person, and all team members were chosen with this in mind. As a principle, we do not accept new projects if our schedule is already full with ongoing projects. This ensures we can fully focus on your project, maintain the highest possible work quality, and meet preplanned deadlines.
We strive to have a collaborative process to ensure each task meets your needs and expectations. You can track the progress, and we can change the design or development direction early on if you don’t like something during this process. However, if you are still unhappy with the outcome, we will revise the tasks until you’re satisfied with the result.
We believe in collaborating with you at every step, allowing you to follow our process phase by phase. This way, we can incorporate your feedback early on, avoiding misunderstandings and ensuring we align with your preferred design direction.
M.Ali Ayan
Team Lead of u&users
01
This initial phase helps us gather detailed information about your requirements and objectives, ensuring we start on the right foot.
02
You’ll have access to a personalized project management tool where you can add as many requests as needed.
03
Our dedicated team will work on one task at a time to complete it according to your needs and the expectations of your users.
04
You can review the submitted task and leave your comments on the design file and/or project management tool. We can arrange a call if you have any questions or need further clarification.
05
In this final step, we will refine and polish the submitted task, addressing any remaining issues to ensure the result aligns with your goals and satisfies user needs.
This phase includes unlimited iterations, meaning we offer unlimited revisions until you’re completely satisfied with the outcome.
Get in touch to decide the best strategy and pricing model for your needs and budget!
Response time
We will respond to your messages within a maximum of 12 hours on weekdays.
On weekends, we take time to refresh ourselves to stay focused on our projects during the week, but we regularly check our messages to ensure we don’t miss anything urgent.
© 2024